All the items on our website are in stock and ship either the same or the following day (within 24 hours) unless stated otherwise in the product description. Occasionally there is an error in our inventory system and an item may be temporarily out of stock. If this occurs we will contact you.

Delivery Costs:

When you checkout these are the options that you will be given for postage. If purchasing DVDs please select from the DVD options. If purchasing a combination of DVDs and other items please chose from the parcel postage options.
If you are unsure it is best it select the *Not sure about postage* option as we will contact you with the best price we can and we will only process your order once you confirm postage. Also, if you select an option and it is not the best way for your order we will contact you and await your confirmation before processing your order.

For Educational Toys or a combination of Toys and DVDs
Australia-wide parcel postage
Australia-wide parcel postage flat rate $8.00

Sydney Metro parcel postage
All parcel postage in Sydney Metro. $6.70

For DVD Only Purchases
DVD 1
Australia-wide 1 DVD $2.00

DVDs 2
Australia-wide for 2 DVDs $4.00

DVDs (3 or more)
Australia-wide for 3 or more DVDs $4.75

Not sure what postage to choose or Postage promotion code.
We will email you the postage cost and process your order only once receiving your confirmation. If you have a code that gives you a postage special please select this option and write the detailed information in the comments box on the shipping page at checkout.

International Postage
We will happily post overseas. Please select the Not sure what postage to choose option in the Shipping section of the Checkout procedure and we will contact you with the cost. You can then choose whether or not you wish to proceed with your order.

Return Policy:

We believe in our products if you are not satisfied in any way with your purchase then Young Minds are happy to exchange or refund the purchase price of any product under the following conditions;

All products must be in original condition, unused, undamaged and in their original packaging. All products must be returned within fourteen (14) days of purchase. In order for Young Minds to accept your return we need the original receipt and instructions as to whether you wish to return or exchange the product/s.

If the item you are returning is faulty then the product will be replaced and there will be no additional charge for postage or the cost of the product will be refunded. Please let us know your preference.

Goods should be returned to;
Returns
Young Minds
PO Box 217
North Ryde NSW 1670

Please note: Postage charges will not be refunded and exchange postage costs are at the customers expense so please include the postage cost with your return order.